Contact ATS Checker

Customer support

Email support@atschecker.app for help with ATS Checker. This is our official public support address.

We respond to support and refund requests within three business days. Messages are handled in the order received, with billing, account-access, and security issues prioritized.

What to include

To help us resolve your request, include:

• The email address connected to your ATS Checker account.
• A short description of the issue and what you expected to happen.
• For billing questions, the order or transaction reference shown on your receipt.
• For refund requests, the purchase date, plan name, and reason for the request.

Do not email passwords, full card numbers, government identification, or other unnecessary sensitive information.

In-product support

Signed-in users can also open the support button inside the ATS Checker dashboard and track replies under Settings → Tickets.

Billing and refunds

Monthly Flex can be canceled from Settings → Billing. For eligibility, timing, and processing details, read our Refund Policy.

What ATS Checker provides

ATS Checker is resume-analysis and job-application software. Its job board is a private application tracker for each user. We do not publish job listings, operate a recruiting marketplace, represent employers, or guarantee interviews or employment.